Workplace Training

Managing Difficult Situations Training

Our Managing Difficult Situations Training provides a focused approach to understanding and resolving conflicts in the workplace.

This training is designed to equip employees with practical skills in de-escalation and respectful communication, thereby facilitating an environment conducive to effective problem-solving and positive resolution.

Resilience in the Workplace Training

Our Resilience in the Workplace Training focuses on aiding employees in developing and strengthening their resilience against the backdrop of workplace challenges and changes.

It covers practical strategies to enhance mental resilience, an exploration into the six domains of resilience, and the cultivation of skills necessary for personal and professional development amidst adversities.

Mental Health First Aid Course

Mental Health First Aid® is a comprehensive training course designed to empower participants in providing initial support to adults facing mental health problems or crises until professional assistance is available. Covering common mental health issues such as depression, anxiety, psychosis, substance-use problems, and more, participants gain valuable insights into the prevalence, impact, risk factors, and available treatments of mental illnesses.

This two-day course ensures individuals are equipped with the knowledge, confidence, and skills to provide crucial mental health support when it matters most. Upon completion and a short assessment, participants become accredited Mental Health First Aiders for three years, recognised by Suicide Prevention Australia as a safe and effective suicide prevention program.

Contact Officer Training

Positive Solutions comprehensive Contact Officer Training is designed to equip nominated staff with the skills and knowledge to support a respectful, safe, and inclusive workplace.

This training ensures your Contact Officers are confident, capable, and aligned with your organisation’s values and legal responsibilities—promoting a positive and inclusive workplace culture.

Neurodiversity in the Workplace Training

Explore what neurodiversity really means for modern workplaces. This two-part webinar series helps participants understand the experiences and needs of neurodivergent colleagues and clients and provides practical strategies for creating more inclusive environments.

Part 1 introduces key concepts including the strengths neurodiversity brings, lived experiences of neurodivergent people in neurotypical settings, the unique experiences of women, and ways to manage burnout and workplace adjustments.

Part 2 takes a deeper dive into Autism and ADHD, common workplace needs, available supports, and pathways to diagnosis and neuro-affirming care.

Trauma-Informed Workplaces

Trauma is a common human experience, and its impacts can shape how people think, feel, and interact at work. This two-part webinar series helps participants understand trauma responses and develop the skills to support safer, more compassionate workplaces.

Part 1 explores what trauma is, common reactions, trauma-informed communication, pathways to healing, and resources for support.

Part 2 builds on this foundation by examining single-event vs complex trauma, why some groups are more impacted, the effects of social and intergenerational trauma, and how to create trauma-safe workplace environments.

This training equips participants with practical knowledge and strategies to respond to trauma with empathy, awareness, and confidence.

Understanding Moral Injury in the Workplace

Our Understanding Moral Injury training aims to give organisations, healthcare and injury providers, workplace regulators and industry bodies insight into an emerging psychosocial risk that is causing growing concern across frontline occupations and other professions.

The training provides essential knowledge about moral injury, the events that can cause it and how the condition can be mitigated in the workplace – from emergency services organisations, hospitals, schools and the corporate sector. Training can be customised to suit the organisation and sector.

Customised Training Options

Understanding that diverse organisations have unique needs, Positive Solutions offers customised training options that align with your specific challenges and objectives. These tailor-made programs aim to address particular facets of workplace management, communication, and emotional intelligence, ensuring that your team is prepared to navigate through varied scenarios.