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Employee Assistance Program (EAP)

What is an Employee Assistance Program?

An Employee Assistance Program (EAP) is a service that an employer is able to provide to employees to assist them manage any type of personal or work related problem. These services are normally provided by an external provider to the organisation to ensure employee confidentiality. EAP services can take many different forms such as training, supervision, conflict management and EAP counselling. Counselling in an EAP is based on short term interventions. These interventions aim to provide strategies to your employees to deal with their work and/or personal issues.

Being able to assist employees in being able to confidentially deal with these issues results in resilient employees who are not only more happier but are also more productive. EAPs enable organisations to foster a positive and supportive workplace. This results in many benefits to the organisation such as lower absenteeism and higher productivity.

Why have an Employee Assistance Program?

As an employer you need to ensure the safety of your staff, both physically and psychologically. But there are many reasons, beyond the legislative requirements, why investing in an employee assistance program makes good sense. Mental health issues effect almost everyone. The Australian Government estimates that 1 in 5 people have experienced a mental health disorder in the past 12 months. Over a lifetime this is almost 1 in 2 people. It is therefore highly likely that in your business you have an employee who is experiencing a mental health issue. This would be affecting their wellbeing and subsequently their engagement at work.

Where can I find out more information?

Please visit our other pages for further information or contact us.